FIORIRE APP AND WEBSITE TERMS OF USE

1. AFFIRMATIVE ACCEPTANCE; AGE AND AUTHORITY

These Terms are not accepted merely because a link exists. Before first App access or another restricted use governed by these Terms, Fiorire will present a reasonably conspicuous link and require an affirmative selection. Demonstration-only access uses Exhibit A's separate click-gate. The acceptance record may include the accepted version, date, time, account identifier, Internet Protocol address, device or browser information, and evidence of presentation. A materially revised version may require renewed acceptance.

I affirmatively agree to these Terms.

I specifically agree to Section 15's individual arbitration and class-action waiver; I understand that I may opt out within thirty (30) days as stated in that Section.

Shown for reference. Users check these inside the Fiorire App to accept the Terms.

By accepting, the User represents that the User is at least eighteen (18) years old, can form a binding contract, is accepting for themselves, and will comply with these Terms. A person accepting for an organization also represents authority to bind that organization. A person who does not agree may not use the Services.

2. ACCOUNTS, AUTHENTICATION, AND ELECTRONIC COMMUNICATIONS

The User will provide complete, accurate, and current information; maintain the confidentiality of authentication links, codes, credentials, and devices; restrict access to the User's computer and account; use authentication methods Fiorire requires; and promptly notify Fiorire at contact@fiorirearchive.com of suspected unauthorized access. The User accepts responsibility for activity through the account to the extent caused by the User's acts, omissions, or failure to protect credentials. Fiorire may require reverification, reset credentials, suspend access, or take other reasonable steps to protect the account or Services.

An account is personal, non-transferable, and may not be shared (except in the instance of the Bequest Clause as outlined in Privacy and Data Retention Policy §6). The User may not permit another person to use the account, attempt to access another account, or defeat multi-factor authentication, privacy levels, or other access controls.

The User consents to receive agreements, disclosures, service notices, security alerts, invoices, and other communications electronically at the address associated with the account. Electronic records and signatures satisfy writing and signature requirements to the extent permitted by law. The User will keep contact information current.

The User consents to Fiorire and its service providers contacting the User by telephone call, text message, and email at the numbers and addresses the User provides - including calls and texts placed with automated dialing, prerecorded, or artificial-voice technology - for scheduling, delivery, account security, service, and support purposes. Message and data rates may apply. Consent to marketing messages, if ever requested, will be separate, and this consent is not a condition of receiving any service. The User may revoke communications consent at any time by replying STOP to a text or writing to contact@fiorirearchive.com, and revocation will not affect service except where a communication is operationally required.

3. LIMITED ACCESS LICENSE

Subject to these Terms, Fiorire grants the User a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license during authorized access to use the Services and listen to content made available to that User through the selected privacy level.

No ownership interest is transferred. Fiorire and its licensors own the App, website, software, interfaces, designs, layouts, documentation, metadata, compilation, production methods, workflows, templates, branding, trade secrets, and other Fiorire materials. Participants retain their rights in their voices, identities, stories, and content subject to the limited licenses they separately grant Fiorire.

4. PRIVATE CONTENT AND LISTENER OBLIGATIONS

Content is private by default and is available only to the audience selected by the participant. A User receives only a limited right to listen through the Services while authorized. This Section does not limit a participant's ability to access or download their own content. Unless Fiorire and the participant expressly permit a specific function, a User may not:

• download, copy, record, screen-record, capture, photograph, transcribe, reproduce, archive, forward, publish, display, perform, distribute, sell, sublicense, or otherwise disclose a recording, clip, transcript, summary, avatar, or related information;
• share a credential, link, one-time code, or other access method;
• attempt to identify or reidentify a participant using an avatar name, voice, story, metadata, relationships, places, circumstances, outside information, or any other method;
• extract, isolate, measure, analyze, fingerprint, or model a person's voice;
• use content to train, benchmark, test, evaluate, validate, or improve an artificial-intelligence, machine-learning, speech-recognition, biometric, or other automated system;
• clone, synthesize, transform, imitate, or generate a person's voice or create a digital replica, deepfake, impersonation, or false statement;
• use content for surveillance, profiling, advertising, employment, housing, insurance, credit, health, eligibility, investigation, or another decision about a person;
• contact, harass, threaten, shame, discriminate against, exploit, or retaliate against a participant or another User based on content; or
• use content outside the privacy level and purpose for which access was granted.

The User will treat participant content as confidential and sensitive. A participant's choice to share with a Community Space or Everyone on Fiorire is not permission for public or external disclosure.

5. ACCEPTABLE USE AND SECURITY RULES

The User may not use the Services to:

• violate law, a court order, another person's rights, or a participant's consent;
• defame, harass, stalk, threaten, abuse, exploit, deceive, impersonate, or discriminate against anyone;
• upload or transmit malware, malicious code, corrupted data, spam, or destructive material;
• interfere with, damage, overload, probe, scan, test, bypass, or disrupt the Services or another User's access;
• access or attempt to access source code, nonpublic systems, credentials, data, or accounts;
• scrape, crawl, spider, harvest, index, bulk-download, or use automated means to access content or data;
• reverse engineer, decompile, disassemble, translate, modify, emulate, or create derivative works of the Services;
• remove legal, copyright, trademark, privacy, attribution, watermark, or access-control notices;
• use the Services to train, benchmark, test, evaluate, validate, or improve a competing service or artificial-intelligence model;
• collect or store personal information about another User except as expressly authorized; or
• encourage, assist, or permit another person to do any prohibited act.

Fiorire may investigate suspected misuse and may preserve and disclose relevant records as permitted by law. Fiorire is not obligated to monitor all content or conduct and does not assume a duty to prevent every violation.

6. USER-SUPPLIED CONTENT, REPRESENTATIONS, AND FEEDBACK

A User who uploads, sends, or deliberately supplies a recording, photograph, letter, music, text, or other material represents that the User owns it or has permission to provide it for the requested purpose, and that the requested use will not knowingly violate another person's copyright, privacy, publicity, confidentiality, or other rights.

The User remains responsible for User-supplied content and instructions. Fiorire may reject, remove, restrict, or disable material it reasonably believes is unlawful, infringing, unsafe, deceptive, defamatory, privacy-invasive, or inconsistent with these Terms, but has no general duty to investigate or verify content.

A User who provides product suggestions, ideas, comments, or feedback grants Fiorire a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use and incorporate the feedback without restriction or payment, provided Fiorire does not publicly identify the User or disclose participant content or organization confidential information.

Fiorire owns aggregate and de-identified operational data that cannot reasonably identify a person and may use it for security, analytics, performance, capacity planning, research, service improvement, financing, and lawful business purposes. Fiorire will not attempt to reidentify it.

7. ARTIFICIAL-INTELLIGENCE-ASSISTED OUTPUTS

The Services may use artificial-intelligence-assisted tools to help create transcripts, edits, quality checks, and other outputs. Such outputs may be incomplete, inaccurate, misleading, or fail to detect a name or sensitive detail.

Artificial-intelligence-assisted outputs are tools, not substitutes for human judgment. Participants and Users should review delivered materials and promptly report errors. Fiorire may correct, remove, or revise an output. No output is medical, legal, financial, mental-health, safety, or other professional advice, and no User may rely on it to make a significant decision about another person.

8. THIRD-PARTY SERVICES AND LINKS

The Services may interact with or link to independent third-party websites, payment processors, email systems, authentication services, or other services. An independent third-party service is governed by its own terms and privacy practices. Fiorire does not control and is not responsible for independent third-party content, availability, security, or practices and does not endorse a service merely by linking to it.

This Section does not eliminate Fiorire's responsibility for contracted service providers that process personal information on Fiorire's behalf under Fiorire's instructions.

9. COPYRIGHT AND UNAUTHORIZED DIGITAL-REPLICA COMPLAINTS

Fiorire respects copyright, voice, identity, and right-of-publicity interests. It may remove or disable access to material that it reasonably believes infringes copyright or constitutes an unauthorized digital replica, and may terminate repeat infringers or repeat violators where appropriate.

Copyright notice under the Digital Millennium Copyright Act (DMCA)

A copyright owner or authorized agent may send a notice under 17 U.S.C. Section 512(c)(3) to Fiorire's copyright contact below containing:

• a physical or electronic signature;
• identification of the copyrighted work claimed to be infringed;
• identification and location of the material to be removed or disabled;
• contact information for the complaining party;
• a statement of good-faith belief that the use is not authorized; and
• a statement, under penalty of perjury, that the notice is accurate and the sender is authorized to act.

Unauthorized digital-replica notice

A person whose voice or likeness is allegedly depicted, or that person's authorized representative, may send a sufficiently specific written notice identifying the individual, the challenged material and its location, why the material is allegedly an unauthorized digital replica, the sender's contact information and authority, and any supporting information reasonably needed to evaluate the request. Upon actual knowledge or a sufficiently specific notice, Fiorire will act expeditiously to remove or disable material it controls, or notify the person able to remove or disable it, when required by the Illinois Right of Publicity Act or other applicable law. Fiorire may use a notice-and-counter-notice procedure modeled on 17 U.S.C. Section 512 to the extent applicable.

Copyright and digital-replica contact: Fiorire Story Archive LLC

Email: contact@fiorirearchive.com

Fiorire may forward a notice to the affected User and may accept a legally sufficient counter-notification. It may preserve the challenged material and related records for evidence, legal compliance, insurance, and dispute resolution while disabling ordinary access. Nothing in this Section is an admission that Fiorire or any User created an unauthorized digital replica, and Fiorire does not guarantee that every complaint is legally sufficient or that material outside its control can be removed.

Fiorire will not rely on the Digital Millennium Copyright Act safe harbor until the designated-agent registration is active and the public contact information above matches the U.S. Copyright Office directory. The registration and public contact information will be maintained and renewed as required.

10. CHANGES, SUSPENSION, AND TERMINATION

Fiorire may update, replace, secure, limit, suspend, refuse, or discontinue any account, feature, provider, or Service for any lawful reason. It may suspend or terminate access immediately for suspected security risk, unlawful conduct, infringement, harassment, unauthorized copying or disclosure, credential sharing, scraping, reidentification, voice extraction, artificial-intelligence training, cloning, nonpayment, breach, or conduct that may harm a participant, User, Fiorire, or another person. Fiorire may refuse service to a person whose use would create legal, safety, security, privacy, capacity, operational, or reputational risk, subject to nonwaivable law and any controlling signed participant agreement.

When reasonably practicable, Fiorire will provide notice and an opportunity to obtain available personal copies before permanently discontinuing ordinary App access. Fiorire may preserve information needed for security, legal compliance, insurance, evidence, disputes, or enforcement. When the Organization's Community Space closes, clips shared only there return to Only Me.

Termination ends the access license but does not affect accrued rights, payment duties, confidentiality, intellectual-property rights, releases, indemnity, liability limitations, arbitration, or terms that by nature should survive.

11. PAYMENTS, PERSONAL MEMBERSHIPS, AND AUTOMATIC RENEWAL

Fiorire does not currently authorize an automatic renewal or recurring charge merely through these Terms. A personal paid membership becomes effective only when Fiorire presents and the purchaser affirmatively accepts a completed order showing, clearly and conspicuously:

• the price and billing frequency;
• the initial term and whether it automatically renews;
• the length and price of each renewal term;
• any minimum purchase obligation;
• the date or method for the next charge;
• how and when to cancel; and
• any material refund, trial, promotion, or price-change terms.

Before charging, Fiorire will obtain affirmative consent to the automatic-renewal terms separate from the general Terms where required. Fiorire will provide a retainable acknowledgment containing the renewal terms, cancellation method, and contact information. An online membership will have a reasonably accessible online cancellation method. Fiorire will provide any renewal reminder, price-change notice, and cancellation right required by the Illinois Automatic Contract Renewal Act or another applicable law.

Fiorire may change future pricing with advance notice required by law. It will not retroactively change a paid term. Failed payment may result in suspension or termination. Taxes and payment-processor charges may apply. Except where law or a specific order provides otherwise, paid digital-service fees are nonrefundable after the applicable service period begins.

12. WARRANTY DISCLAIMER

EXCEPT FOR EXPRESS COMMITMENTS IN A SIGNED AGREEMENT AND WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED, THE SERVICES, CONTENT, ARTIFICIAL-INTELLIGENCE-ASSISTED OUTPUTS, AND THIRD-PARTY LINKS ARE PROVIDED "AS IS" AND "AS AVAILABLE." FIORIRE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, DATA PRESERVATION, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Fiorire does not warrant that every identifying detail will be detected, that a participant will remain anonymous, that content is true or lawful, that every User will comply with these Terms, that data will never be lost or accessed without authorization, or that the Services will achieve a particular emotional, health, social, business, or community result. Users should maintain authorized personal backups and use reasonable judgment.

13. USER INDEMNITY

To the fullest extent permitted by law, the User will defend, indemnify, and hold harmless Fiorire and the Fiorire Parties from actual or alleged third-party claims, investigations, damages, penalties, fines, losses, and reasonable attorneys' fees arising from:

• User-supplied content, data, materials, or instructions;
• the User's breach of these Terms;
• unauthorized access, copying, recording, disclosure, reidentification, scraping, voice extraction, artificial-intelligence training, cloning, digital-replica creation, or other misuse;
• the User's violation of law or another person's rights; or
• activity through the User's account caused by the User's failure to protect credentials.

The obligation does not apply to the extent a final judgment attributes the claim to Fiorire's gross negligence or willful misconduct. Fiorire may control the defense with counsel of its choice or permit the User to control it with qualified counsel reasonably acceptable to Fiorire. The User may not settle a claim in a way that admits wrongdoing by, imposes nonmonetary duties on, restricts the business of, or fails to fully release Fiorire without Fiorire's written consent.

Fiorire may recover reasonable attorneys' fees and costs incurred to enforce Sections 4, 5, 10, and 13 against a User's unauthorized copying, recording, disclosure, reidentification, scraping, voice extraction, artificial-intelligence use, cloning, digital-replica creation, credential sharing, or circumvention of access or privacy controls. Any other fee award is governed by applicable law or the arbitrator's authority.

14. LIMITATION OF LIABILITY AND EXCLUSIVE REMEDIES

TO THE FULLEST EXTENT PERMITTED BY LAW, FIORIRE AND ITS MEMBERS, MANAGERS, AFFILIATES, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, EMOTIONAL EXPECTATIONS, PRIVACY-RELATED BUSINESS LOSS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF ADVISED THAT THEY WERE POSSIBLE.

EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, THE COMBINED TOTAL AGGREGATE LIABILITY OF FIORIRE AND THE FIORIRE PARTIES ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF FIFTY DOLLARS ($50) OR THE AMOUNT THE USER PERSONALLY PAID FIORIRE FOR THE AFFECTED SERVICE DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

The limits apply regardless of theory, including contract, tort, negligence, strict liability, statute, or otherwise. They do not limit Fiorire's liability for gross negligence, willful misconduct, or a right or remedy that law does not permit to be limited. No member, manager, employee, contractor, or service provider has personal liability under these Terms.

Single aggregate limit. The liability limits in these Terms and in any other Fiorire agreement the User has accepted - including the Fiorire Participant Recording, Content, Privacy, and Release Agreement, the Demonstration Access Terms, and any other signed Fiorire form - are a single, combined, non-cumulative aggregate limit. Amounts paid or payable under any one of them reduce the limit under all of them, and the highest single applicable limit, not the sum of the limits, is the total combined ceiling for all claims arising from the same act, omission, event, or series of related events, except for liability that cannot lawfully be limited.

For a curable service defect, Fiorire may, at its option, provide one reasonable correction, reperformance, restoration when reasonably available, or termination of access. Fiorire's election of one reasonable cure satisfies its obligation under this Section and is the User's exclusive remedy. A refund is available only where a specific Membership Order or applicable law requires it.

15. INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION AND AFFECTS THE RIGHT TO GO TO COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS OR REPRESENTATIVE CASE. THE USER MAY OPT OUT AS EXPLAINED BELOW.

Before filing a claim, the User and Fiorire will send written notice describing the dispute and allow thirty (30) days for good-faith informal resolution. Either party may bring an individual claim in small-claims court if it qualifies.

Completion of this notice-and-resolution process is a condition precedent to filing any arbitration demand or court action, except a request for temporary relief expressly permitted by this Section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement, including its formation, scope, and severability, to the fullest extent permitted by law, notwithstanding any contrary state-law rule.

Except for an individual small-claims matter, a request for temporary relief needed to protect confidential information, intellectual property, security, or participant content, and any claim applicable law does not permit to be arbitrated, every dispute arising from or relating to the Services, content, privacy, publicity, biometric processing, these Terms, or the parties' relationship will be resolved by final, binding, individual arbitration under the Federal Arbitration Act, 9 U.S.C. Section 2, administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by one neutral arbitrator, ordinarily by video or telephone or in Cook County, Illinois. Fees will be allocated under the applicable rules and law; Fiorire will pay amounts that applicable consumer-arbitration law requires it to pay.

Coordinated filings. If twenty-five (25) or more demands for arbitration are filed against Fiorire or a Fiorire Party within one hundred eighty (180) days, raising similar claims and presented by the same or coordinated counsel or organizations, the parties agree the demands will be administered under the American Arbitration Association's Mass Arbitration Supplementary Rules, or a successor process, as follows: the administrator will first apply its process for resolving administrative and arbitrability disputes; ten (10) demands selected in equal number by each side will then proceed as individual bellwether arbitrations; all other demands will be held in abeyance, with no filing or arbitrator fees due on them, and their claims-period and limitations deadlines tolled, until the bellwether awards issue; after the bellwether awards, the parties will mediate the remaining demands in good faith for sixty (60) days; any demand not resolved may then proceed individually in arbitration or, at either party's election for that demand, in small-claims court or another court identified in this form on an individual basis. If the administrator's fees for an individual demand exceed the amount in controversy, either party may elect to have that demand decided in small-claims court. This Section is severable from the class-action waiver, and a court will decide any dispute about this Section.

Claims may be brought only in an individual capacity. No class, collective, consolidated, representative, mass, or private-attorney-general arbitration or action is permitted, and no arbitrator may combine more than one person's claims without the written agreement of all parties. A court, not the arbitrator, will decide any question about the enforceability of this class-action waiver.

If a court issues a final decision that the class-action waiver is unenforceable as to a particular claim or request for relief, then this agreement to arbitrate is void as to that claim or request only, that claim or request will proceed in a court identified in this form on an individual basis to the fullest extent permitted by law, and it will be severed and stayed pending individual arbitration of all remaining claims. Under no circumstance may a class, collective, consolidated, representative, mass, or private-attorney-general proceeding be arbitrated.

If applicable law requires a particular claim for public injunctive relief to remain in court, that claim will be stayed until individual arbitration is complete to the extent permitted by law.

The arbitrator may award the same individual remedies a court could award. This arbitration agreement does not eliminate any substantive right or remedy that cannot lawfully be waived.

The arbitration, including filings, discovery, testimony, and the award, will be confidential to the fullest extent permitted by law and the applicable rules. The parties may disclose arbitration information only to their attorneys, accountants, insurers, auditors, and financial advisers bound by confidentiality; as required by law or legal process; to enforce or challenge the award; or with the other party's written consent. This paragraph does not restrict a government report, protected communication, or disclosure that applicable law does not permit the parties to restrict.

Judgment on an award may be entered in any court with jurisdiction.

The User may opt out of arbitration, without affecting access or the rest of these Terms, by sending written notice to contact@fiorirearchive.com within thirty (30) days after first accepting these Terms. The notice must state the User's name, account email, date of acceptance, and that the User opts out of arbitration. Fiorire will preserve the notice.

The Fiorire Parties are expressly intended third-party beneficiaries of Sections 4 through 15 and may enforce the restrictions, releases, indemnity, limitations, arbitration agreement, and class-action waiver that protect them.

16. UNITED STATES SERVICE; EXPORT AND SANCTIONS

The Services are controlled and administered from the United States and are intended for authorized use in the United States unless Fiorire expressly agrees otherwise. A User outside the United States is responsible for local-law compliance. The User may not access or use the Services from an embargoed or comprehensively sanctioned jurisdiction, by or for a blocked or sanctioned person, or in violation of United States export, trade-sanctions, anti-boycott, or other applicable law. Fiorire may block or terminate access needed for compliance.

17. GOVERNING LAW, CLAIMS PERIOD, AND GENERAL TERMS

Illinois law governs, without regard to conflict-of-law rules. A court proceeding not subject to Section 15 must be filed in a state or federal court located in Cook County, Illinois, unless applicable law does not permit that forum requirement. The User and Fiorire waive trial by jury to the fullest extent permitted by law.

No action by a User arising from the Services or these Terms may be filed more than one (1) year after the claim accrued, except where applicable law prohibits shortening the period. The required thirty-day informal-resolution period tolls that deadline for up to thirty (30) days.

For this purpose, a claim accrues when the claimant knew, or in the exercise of reasonable diligence should have known, of the facts giving rise to the claim, without regard to when the claimant appreciated their legal significance. This sentence does not shorten any period, or alter any accrual rule, that applicable law does not permit the parties to modify.

This period does not limit Fiorire's claims for payment, indemnity, confidentiality, intellectual property, unauthorized use, fraud, or injunctive relief.

The User may not assign or transfer an account or these Terms (except in the instance of the Bequest Clause as outlined in Privacy and Data Retention Policy §6). Fiorire may assign them to an affiliate or in connection with a merger, reorganization, financing, change of control, or sale of all or substantially all assets and may subcontract performance. The parties are independent contractors; no agency, partnership, joint venture, fiduciary duty, or employment relationship is created. No third-party beneficiary is created except the express Fiorire Party rights stated in Section 15.

The parties agree that Fiorire's records of presentation, acceptance, version, date, time, account identifier, Internet Protocol address, device or browser information, opt-outs, and related system logs are records of a regularly conducted activity, may be authenticated by a certification of Fiorire's records custodian, and are admissible to prove contract formation, assent, notice, and the accepted version, to the fullest extent permitted by the applicable rules of evidence. Neither party will object to those records on authenticity grounds absent specific evidence of alteration.

A waiver must be in writing and applies only to the stated instance. If a provision is unenforceable, it will be reformed and enforced to the maximum lawful extent and the remainder will continue. Headings are for convenience. These Terms, a separately accepted Membership Order, the Participant Agreement, and any Fiorire Organization Agreement are the entire agreement for their respective subjects. The Participant Agreement controls the use of that participant's recording and clips.

Fiorire may update these Terms. For a material change, Fiorire will provide advance notice and require renewed affirmative acceptance when applicable law or the nature of the change requires it. Continued use alone will not replace required assent. Security, clarifying, or legally required changes may take effect sooner. The accepted version remains available on request.

The English-language version controls to the extent permitted by law. Any translation is provided for convenience only. The parties expressly disclaim creation of an agency, fiduciary, partnership, joint venture, franchise, employment, or third-party-beneficiary relationship except for the express rights granted to the Fiorire Parties.

These Terms, Exhibit A for demonstration-only access, the Participant Agreement, any Fiorire Organization Agreement, any separately accepted Membership Order, and the Privacy and Data Retention Policy constitute the complete legal framework for their respective subjects. No oral statement, course of dealing, delay, or failure to enforce modifies or waives a provision.

Questions about these Terms: contact@fiorirearchive.com. Privacy, retention, and biometric questions: privacy@fiorirearchive.com.